FAQ
1. What type of products do you sell?
We specialize in over-ear headphones designed for comfort, durability, and high-quality sound performance.
2. Do you ship internationally?
Yes, we currently ship to customers in the United States and selected international locations.
3. What are your shipping options?
We offer the following shipping methods:
- Express Shipping (3–6 business days): $20
- Free Shipping (7–14 business days): $0
- Standard Shipping (7–14 business days): $10
All orders are processed within 1–3 business days before shipping.
4. How long does delivery take?
Depending on the shipping method you choose:
- Express: 3–6 business days
- Standard/Free Shipping: 7–14 business days
5. Can I track my order?
Yes, once your order is shipped, you will receive a tracking number via email so you can follow your package in real time.
6. What if I enter the wrong shipping address?
Please contact us within 24 hours of placing your order. After processing, we may not be able to change the address.
7. Do you offer refunds or returns?
Yes, we offer returns and refunds for eligible items. Please contact our support team within the return window for assistance.